1. What Are Cookies?
Cookies are small files placed on your device that help websites work properly, remember your preferences and improve your overall experience.
Some cookies are essential. Others are optional and only used if you give permission.
2. How Our Cookie Choices Work
When you first visit the Chunk website, you’ll see our cookie banner.
You can:
- Accept – allows all cookie categories
- Preferences – lets you choose which optional cookies to allow
-
Strictly Necessary Cookies – always active and cannot be switched off
You can update your cookie preferences any time using the link in our footer.
3. Cookie Categories We Use
Below is a clear explanation of each cookie category, exactly as listed in our banner.
A) Strictly Necessary Cookies (Always Allowed)
These cookies are required for the website to function.
They allow you to:
- Add items to your basket
- Move through checkout
- Stay logged in
- Maintain a secure session
- Use core website features
These cookies do not store personal information that identifies you. They are always active.
B) Functional Cookies (Optional)
These cookies make using the site smoother by remembering things such as:
- Your preferences
- Device or location settings
- Wishlist items
- Improved browsing features
Functional cookies are only used if you enable them.
C) Performance Cookies (Optional)
These cookies help us understand how customers use the website.
They collect anonymous information such as:
- Pages visited
- Time spent on the site
- Links clicked
- How visitors found the site
This helps us improve our content and user experience. Performance cookies do not identify you personally.
D) Targeting Cookies (Optional)
These cookies help us:
- Show relevant content
- Measure promotion or campaign performance
- Understand product interests
- Connect with trusted advertising or affiliate partners
Targeting cookies are only used if you enable them in Preferences
4. Cookie Tables
Below are examples of the cookies we use.
This table is intentionally simple and not over-technical.
4.1 Standard Cookies
|
Cookie Name / Type |
Category |
Purpose |
Essential? |
Duration |
|
Login Session |
Strictly Necessary |
Keeps you logged in during your visit |
Yes |
Session only |
|
Preferences Cookie |
Functional |
Stores your cookie choices |
Optional |
6–12 months |
|
Analytics (_ga etc.) |
Performance |
Helps us understand how visitors use the site |
Optional |
1 day–2 years |
|
Marketing Pixel |
Targeting |
Measures effectiveness of advertising |
Optional |
Varies |
|
Personalisation Cookie |
Functional / Targeting |
Supports personalised content or offers |
Optional |
Varies |
4.2 Rakuten Cookies (Affiliate Tracking – Targeting)
We partner with Rakuten for affiliate tracking.
Their cookie helps attribute sales correctly when you visit Chunk through a partner site or promotional link.
Rakuten cookies do not store personal information that identifies you.
They record:
- Referral or partner source
- Campaign information
- Whether a purchase was completed within the tracking window
Rakuten cookies are only used if you have enabled Targeting Cookies.
|
Cookie Name |
Purpose |
Essential? |
Duration |
|
rmuid |
Identifies a unique visitor for affiliate tracking and campaign attribution |
Optional |
Up to 30 days |
5. Third-Party Cookies
Some cookies come from trusted service providers that help the website operate.
These may include:
- Analytics platforms
- Affiliate partners
- Security tools
- Hosting providers
- Payment and checkout services
- Advertising platforms (optional only)
These partners cannot use cookie data for their own marketing unless you have given consent.
6. Changing Your Cookie Settings
You can change your preferences at any time by:
- Using the “Cookie Settings” link in our footer
- Adjusting your browser settings
- Clearing your cookies
If you clear cookies, the banner may reappear on your next visit.
7. Updates to This Policy
This policy may be updated as our website changes or new features are introduced.
The latest version will always appear on this page.